S c o p e   o f   S e r v i c e s

Consultation. Judith advises clients on issues related to:

• Certification of employees, customers, suppliers, and aftermarket partners
• Evaluation of programs and processes
• Implementation and deployment of new initiatives
• Measurement of people and product performance
• Alignment of goals, work processes, and work practices

Audits. Organizations that certify employees, vendors, distributors, and service providers ask Judith to review their programs and standards and identify possible threats to defensibility. Her audit process is documented. The audit includes the business case or feasibility study, the job/task analysis, standards, assessment methods, governance, administration, preparation and remediation, re-certification, and public relations.

Workshops. Judith conducts customized workshops based on her books. The workshops range from one to three days depending on the objectives and how much individualized coaching is required. The topics include:

• Performance improvement
• Consulting.
• Certification
• Testing & Assessment
• Measurement & Evaluation

Tools and Methods. Judith is known for her ability to develop tools, guidelines, protocols, and procedures that help staff and managers be more efficient and consistent as they execute their daily responsibilities. Many of the tools and guidelines are in her books, for example: