Judith A. Hale, Ph.D., CPT, CACP, ID (ILT, JA+), and ibstpi Fellow [call her Judy]. Her firm Hale Associates has worked with clients in all industries in the private and public sectors for more than 25 years. Clients describe her as someone who:
• Knows what is going on in the field of performance improvement,
• Can quickly analyze organizational problems and identify key issues,
• Gets the job done,
• Is easy to work with, and
• Can make sense out of confusion while helping them stay focused on what matters.
Judy has served as president of the International Society of Performance and Improvement (ISPI). She currently sits on the board of the Certification Network Group (CNG). In the past she has served on task forces undertaking research related to credentialing and is leading a task force in the development of a performance-based certification related to implementing performance improvement initiative with fidelity. She has served on the ISPI President’s Advisory Council, on the Illinois Occupational Skills Standards Credentialing Council.
Judy received three evidence credentials: the Certified Assessment & Credentialing Professional (CACP) and the Instructional Design Certification for Instructor-led Training and Job Aids -ID(SLT & JA) awarded by the Institute for Performance Improvement. Her firm was also was awarded two Outstanding Human Performance Improvement Awards from ISPI for 1) creating an instrument to measure the knowledge of wheelchair providers in under-resourced countries and 2) creating a global, evidence-based certification for architectural lighting designers (CLD) issued by the Association for Lighting Designers (IALD). She received the ISPI’s “Life Member” award and the “Gilbert Award.” She taught graduate courses in management for 14 years for the Insurance School of Chicago and received the school’s “Outstanding Educator” award.
Judith speaks regularly at international and national conferences on subjects related to competencies, credentialing, evaluation, implementation, assessment, and performance improvement.
Judy's latest book The School Improvement Specialist Field Book (2013) was co-authored by Deb Page and received ISPI Outstanding Communication Award. Judy is also the author of the popular and award winning resource about certification - Performance-Based Certification: How to design a valid, defensible, cost-effective program, 2nd ED (2012), the best-sellingbresource on performance improvement consulting - Performance Consultant’s Fieldbook: tools and techniques for improving organizations and people, 2nd Ed (2007); Outsourcing Training and Development (2006); Performance-based Management: What every manager should do to get results (2003); Performance-Based Evaluation: tools and techniques for measuring the impact of training (2002); The Training Manager’s Competencies (1989); and co-author of Achieving a Leadership Role for Training (1995).
Judy is a contributing author to the ISPI Handbooks on Evaluation and Interventions (2009) and a contributing author to the ISPI Handbook of Performance Technology, 3rd edition (2006). She wrote the chapters “The Intervention Questionnaire” in What Smart Trainers Know, ed. Lorraine L. Ukens, Jossey-Bass Pfeiffer (2001) and “The Hierarchy of Interventions” in the Source Book for Performance Improvement, Pfeiffer (1997). She was the topic editor of Designing Work Groups, Jobs, and Work Flow and Designing Cross-Functional Business Processes, published by Jossey-Bass (1995). She developed the Standards for the Training Function, 1995, and the Workbook and Guidelines for Designing Valid Tests (1995).
Judy’s Education and Credentials
Judy was awarded a B.A. from Ohio State University in communications, a M.A. from Miami University in communications, and a Ph.D. from Purdue University in instructional design. Her doctoral research was on how to control bias in competency studies.